INSTRUCTIONS & FILES FOR YOUR CUSTOM DESIGNS
- Download instructions and/or templates below. These contain the dimensions you will need. You or your designer will know what to do with them.
- When you are finished creating/editing your design, send it to us using the Custom Graphics Upload feature (CLICK HERE). You can also send it to the email address on your Order Confirmation Email - be sure to indicate what product it's for (best way is to add your invoice #).
- All Tension Fabric products are made to order unless otherwise specified. Production time is 1-3 days from the time we receive your approved artwork and then 4-7 business days in the air to you if you are in the Continental U.S., 4-10 days outside the U.S. Rush Orders available upon request, for an additional fee.
- PB Backdrops is not responsible for backdrops ordered in the wrong size. We make every effort to inform you of our stand sizes. If you chose to use a stand other than ours, we can only guarantee fitment for stand sizes we provide. There are no Returns or Exchanges since all backdrops are custom-printed to order.
- International Orders - the site does not currently calculate International Shipping Charges. After your order is placed we will contact you with your exact shipping quotes.
- PB Backdrops is not responsible for taxes and duties on any products shipped to other countries.